|
Existing Internet Cafe owners looking to expand
their customer base by using their current
infrastructure to offer additional services.
Traditional PSTN CallShop owners wanting to
reduce costs and boost profits by simply
'switching' or upgrading to VoIP-based systems.
Carriers who would like to increase their
wholesale traffic and enlist more customers by
offering hosted CallShop services.
Typical CallShop
Scenarios
Prepaid :
- Customer visits the CallShop.
- Customer pre-pays the operator for the call.
- The operator will then activate a phone
booth for the customer using the
- CallShop VoIP Software.
- The customer will go to the phone booth and
dial the destination number.
- CallShop VoIP will record the call details
and the corresponding call charges for future
reporting needs.
Postpaid :
- Customer visits the CallShop.
- Customer chooses a vacant phone booth and
dials the destination number.
- CallShop VoIP keeps track of each phone
booth's call details and the corresponding call
charges for invoicing and future reporting
needs.
- When the customer has completed his/her
calls, the operator generates an invoice for the
customer's calls.
How Do The
Solutions Work?
Stand-Alone CallShop : You Are the Owner
of a Stand-Alone CallShop
A customer places a call from your CallShop by
dialing a destination number.
The CallShop VoIP software running on the
operator's PC at your CallShop starts to record
the CDR (Call Detail Record) for the call
Your gateway sends the call over the internet to
the carrier that was configured in the software
for the calls destination.
The carrier routes the call to the destination.
When the call is terminated the operator's
CallShop VoIP will have the complete CDR for
that call. It can be used to invoice the
customer and any business analysis reporting
needs.
Hosted CallShop: You Are the Owner of a Hosted
CallShop
A customer places a call from your CallShop by
dialing a destination number.
Your gateway sends the call over the internet to
the carrier hosting your CallShop service.
This carrier routes the call to the destination
and records the CDR for the call in their
system.
When the call is terminated, your CallShop's
operator logs onto the carrier's website to
retrieve the CDR and invoicing information for
that call
You may also log into the carrier's website at
any time to access other features such as
define/modify service rates and generate
reports.
Advanced CallShop: You are the owner of a
carrier hosting CallShop services.
You have multiple clients hosting CallShop
services from you. Each of them has their own
gateway configured to yours.A call is placed at
one of your client's Callshops.
The call is routed to your Gatekeeper/Gateway
and your CallShop VoIP software starts to record
the call CDR.
Your Gatekeeper/Gateway routes the call to the
destination.
When the call is terminated the CallShop client
will log into your system through a website to
retrieve the CDR and invoice information for
that call.
You will bill your CallShop clients using
invoices generated by your CallShop VoIP
Software.
You may also use the software to do many other
functions such as define/modify rate and
generate reports.
The CallShop VoIP solution gives the owner
complete control of the system by using the
Focus Spirit software and hardware.
What you will need :
Analog VoIP Phones or Gateways
Internet Access
Focus Spirit Tele allows you to terminate the calls
with their tier one quality routes.
Remote Installation Services and Training to get
your business up and running in one to two
hassle free business day.
For more information please contact us.
|